NOTE that the outmoded BIZEMAIL, CUSTOMER.NAME, CUSTOMER.EMAIL, etc still work but should not be used in new forms.

An Example Mailresponse Form

Setup Instructions

You will need to setup an HTML file that contains your MailResponse form. The easiest way to do this is to copy the example form, fill in your information and erase the comments.

The method of your form must be POST and the action http://machine.domain.com/htbin/mailresponse. Three fields are REQUIRED within your form:

1. to - who to mail the info to (this must be registered with Biznet before it is accepted by the mailresponse system). This should be a hidden field.
   
2. cname - A textfield for the customer to enter their name.

Four additional fields are OPTIONAL but recommended:

1. email - A textfield for the customer to enter their email address
   
2. thanks - The URL to display when the form is successfully Submitted. This must be an absolute URL, relative URLs are not allowed.
   
3. source - A hidden field; if present it will appear in the body of the message to tell you which of your forms it came from.
   
4. subject - the subject of the mail message sent to you from this form. Also a hidden field.

For standard feedback forms, you will then want a TEXTAREA for the user to enter their message. The name for this should be given the field name message. Now you can define as many additional fields as you like. These can be textfields, checkboxes, radio buttons, select lists, or textareas.

THE NAMES OF THESE ADDITIONAL FIELDS MUST BEGIN WITH A TWO-DIGIT NUMBER, otherwise they will be ignored.  They will be included in the mail message in numerical order of the fields you defined. Note that each field element must have a unique two digit number prefix. (See the example form).

Examples:

  PHONE: <INPUT TYPE=TEXT NAME="00Phone Number">

  <INPUT TYPE=CHECKBOX NAME="01Customer Wants Reply">
  Check this box if you would like a reply to this message.